In today’s multi-vendor, multi-cloud world, managing IT maintenance contracts can easily spiral out of control. Not having a full grasp of where they all stand can be costly in terms of both budget and vulnerabilities from out of support equipment and software.
We’ve identified seven questions that every IT organization should ask to truly understand if their maintenance management is fully optimized:
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Pretty much everyone likes a good surprise. Whether it’s a birthday party or an unexpected visit from an old friend, surprises can be quite pleasant. When it comes to IT, surprises are not welcome. Suddenly finding out a maintenance contract is expiring next week is not considered good news.
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Reporting-as-a-Service (RaaS) is gaining momentum by providing IT organizations with the analytics and visibility they need to better understand their heterogeneous storage, unstructured data, backup, SAN fabric and virtualized environment. At Daymark, we’ve seen a big uptick in interest in RaaS, but like any relatively new managed services offering, there are questions. Here are some of the ones we get asked the most.
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